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1.7 Based on 59 reviews
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  • Customers like
    • Selection of frames 4
    • I like this particular pair glasses 2
    • Nothing about my experience 1
  • Customers don't like
    • Terrible service 7
    • Customer service 6
    • False advertising 2
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My husband Danny Molina went to station optical in odessa tx to pick up his glasses,the measurements were wrong,he could not see with them. They refused to make it right. The manager told him to take the glasses since he had already paid for them. Would not issue a refund as posted in store. He' out of 200.00 dollars and no glasses.

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I do not recommend anyone go to staton optical, the worst customer srvc. Advertisement is a joke! When I didn't like there frames/fees and requested a refund everyone in the office refused to help ! Manager refused to come up front.

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The advertisement for buy one get one free is very misleading. The Optometrist in Tyler was very rude and got my rx wrong! The staff and management are very proficient in apologizing and making excuses. My glasses were not ready when promised and I finally had to take my rx elsewhere-hence, the wrong rx! My fiance went for the free exam and the buy one for $69 and the 2nd free and still had to pay $245! Are you for real. It has taken over 2... Read more

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I purchased glasses for both of my adult children. First off, the "buy one pair and get another free and free eye exam for 69.00 is extremely misleading advertising. Both kids got 2 pairs of glasses, the first kid was almost 400.00 and the second kid was over 400.00. On top of that, both prescriptions were WRONG and had to be redone several times. I don't know for certain it was the Optomotrist, but I suspect it was as he rushes through the... Read more

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Bought 2 pair one pair right lense the scratch proof started chipping after 3wks took them back they gave me a new pair that had same problem after a month they charged 80 dollars to repair now its been 3wks same problem same side told them second time u think there is something wrong with equip they said no well not taking these back jus dont recommend this to no one

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We called ahead for an eye exam and when we got there we sat for about a half hour before someone offered to help. When we said we had an appointment the one person said someone should be with us soon. We waited another 30 minutes only to be told they didn't have a doctor in the store today to do exams. They then asked what number we called to set the appointment, I said the number that is listed on line. She said that was an 'out of state'... Read more

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They have the dumbest commercials in the history of television. Makes you not want to shop there

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I went to the Stanton optical Knoxville TN.the sales person whose name is Kelsey waited us .I picked out my frames and they checked them out and they were warped so they said they would get me different frames.so when they came in I had my friend to pick them up,he brought them to me and they put my lens in those warped frames.he took them back the next day and told Kelsey there was no way I could wear them they tried to fix them and couldn't... Read more

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Custmer rip off!! Inferior lenses!!! If there is an issue call them and listen to the smart *** supervisor!!! Christie in Peoria IL. The place needs closed down!!!!!!!

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Terrible experience here will not go back $69 glasses my *** terrible customer service lady who helped us was a b**** $69 selection was a total of 8 pairs do not recommend should have gone to Eyemart Express

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