glasses eye exam eye exam pair service store customer frames customer service
2.5
Details
Beware of Stanton Optical in Stockton California on Pacific Avenue My wife bought her glasses there in late December and by March the AR coating on her lens which was an added cost starting becoming uneven and caused an eyestrain on her. After bringing this to the...
View full review
Review
#824177 Review #824177 is a subjective opinion of poster.
Product
Stanton Optical Eyeglass Lenses
Pros
  • Selection of frames
Cons
  • Customer service
Reason of review
Bad quality
Loss
$560
Preferred solution
Deliver product or service ordered

Stanton Optical Eye Exam Review

1.0
Details
Your adds are misleading.. The buy one get one free is a boldfaced LIE.. I called about it and was told you still end up paying for seccond pair. The person who answerted phone said the prescription i got from my dr earlier in day was not accepted and i would have pay for new exam
View full review
Review
#819050 Review #819050 is a subjective opinion of poster.
Product
Stanton Optical Eye Exam
Reason of review
Not as described/ advertised

RIP OFF | Stanton Optical review from Fair Oaks, California

2.5
Details
Stanton is a complete rip off. The "buy on get one free" is a lie. They act like they are doing you a favor but charge you for EACH LENSE, EVERY COATING, and they cheap frames off the wall end up costing a fortune! I tried to cancel the order 1 hour later and they refused. I could have gone to a private optometrist and not paid as much!( I didn't even get the eye exam). I was a repeat customer but since I paid 3 times as much, this time will be my last!!
View full review
Review
#816636 Review #816636 is a subjective opinion of poster.
Product
Stanton Optical Eye Exam
Cons
  • Customer service
  • False advertising
Reason of review
Pricing issue
Preferred solution
Full refund

Stanton Optical Eyeglasses Review

1.0
Details
All i can say is this store does false advertising. They tell you 2 for 69.00 plus free eye exam. I still oaid 45.00 and almost 200.00 for my frames and lenses. I will never go back and highly recommend anyone else does.
View full review
Review
#815848 Review #815848 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Went in on 12/9/15 for glasses for night driving and a pair for every day. Have had to go back 3 times and they still haven't gotten it right. Today is 3/23/16, how much longer do I have to wait? They requested I get another eye exam. I called corporate office and was...
View full review
1 comment
Anonymous
#1132743

Post this on their website or better yet on social media sight. They seem to respond a little quicker when put it out there for everyone to see!

Review
#815714 Review #815714 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Poor customer service

Stanton Optical - Eyeglasses Review from Roseville, California

Stanton optical gave me bad lens and second time around the lens make me dizzy and severe headache. Then with all the complain they broke my frame and tried to fix the hinges by attaching a bad parts and replaced the original screws of the hinges with long over size screws. They cut them short and the screws now have sharp edge. This is a horrible experience I've ever been to. Can someone do something I'm asking for my money back for the lens and payment for the frame they broke. I'm glad I saw the same complain on the web site. TLH
View full review
Review
#813272 Review #813272 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Bad quality

Worst quality glasses ever! | Stanton Optical review from Sacramento, California

Arden Stanton Optical, I received the worse service and most expensive glasses, prices were outrageous. The quality is really bad, they advertise a good price but when you get there it's really expensive to get a decent pair of glasses,. They are substandard glasses and I will never go back or refer anyone there. They should be shut down for false advertising. Don't go there a spend your hard earned dollars, it is a waste of time and money. The service was rude and slow, they guy kept answering the phone while taking my order. When I complained, he said the manager makes me answer the phone even if I already have a customer.
View full review
Review
#810329 Review #810329 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Bad quality
2.0
Details
I went in to Stanton at 50th and Slide in Lubbock Yesterday 2/29/16 and took my sunglasses in because the spring had broke. The tall guy that waited on me said My Warranty had just expired . He then cleaned the sun glasses Mean time of him being in the back to see if...
View full review
Review
#800940 Review #800940 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Cons
  • Customer service
  • Gabby
Reason of review
Poor customer service
Loss
$200
Bought eye glasses at Stanton Optical in Evansville Indiana. Was never called to said glasses were ready. Pick them up wear about a week, dislike the way the are haze and a glare at the top from were their not put together right . Take back so they can fix them,...
View full review
Review
#793668 Review #793668 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Damaged or defective
My experience with my exam and ordering my lenses was good. Lenses had to be ordered. I was told it would take two weeks. After three weeks I called the Fair Oaks store to check on my lenses. The phone rang nearly 25 times before it was answered. I gave my name and the...
View full review
Review
#792377 Review #792377 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Order processing issue