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ORDERED GLASSES AND WAS TOLD WOULD BE READY IN 14 DAYS. WELL GOT THE CALL IN 13 DAYS THAT THEY WERE READY BUT THAT IS NOT TO YOU THE CUSTOMER, CALLED CORPORATE OFFICE AND SAME RUN AROUND--- THEY WERE READY IN 14 DAYS ACCORDING TO THEM BUT EXPLAINED --NEEDED TO TELL...
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Anonymous
Anonymous

MY GLASSES FINALLY ARRIVED. TRUE TO FORM I HAVE NOT HEARD ANYTHING FROM THIS COMPANY ABOUT WHAT HAPPENED. I KNOW FOR A FACT THAT THEY DID NOT GET SENT TO WHERE THEY WERE S...

#1130772
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I have insurance and came in due to the second pair of glasses and a lens change in my sunglasses. The young woman then told me if I wanted to actually see out of my lens it would be over $250. More, otherwise I could only get about the size of a quarter, no pariphial...
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1.3
#1130027
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Went into my local Stanton Optical for my first time. I already had an eye exam done elsewhere and had a prescription for contacts and glasses. I was told by the clerk in front of my wife that it was best to get the contacts with my insurance and get the glasses on a...
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Anonymous
David Lenahan

Sure sounds like they aren't sure of what to do or how to charge or they are doing a bate and switch.

2.7
I didn't like
  • Being told one thing then another when it is delivered
#1129899
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Stanton Optical - Undependable

Stanton Optical
#1164871
1.0
Details
Terrible customer service !! Trying to get a refund right now!!!
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Stanton Optical - Terrible!

Stanton Optical
#1161463
We had an appointment for 1:45 and didn't get seen until 2:50. We put the glasses aside that we wanted, but apparently, someone put them back on the walls! Let's see if we get the right prescription!
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Stanton Optical - Don't do it

Stanton Optical
#1158818
Yesterday guy adds eveything under the sun extra to my purches glasses werent cut yet they still would not refund me it went from 89 dollers to 360 and that was with insurance there hustling for that commision they wont be around much longer i hope
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Stanton Optical - Bad service

Stanton Optical
#1130504
Had appointment in afternoon showed up they said they could not see me computer down wow don’t they back up computers could of called me so did not waste time not a good start going to someone who wants business
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Had the same type of experience. I have vision insurance with a $25 co pay. First they wanted me to get one pair of single vision and one pair of bifocals at a cost of $233. Told them no way was that happening so then they cut it to &133. Nope not going to do it. Then...
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1.0
I didn't like
  • Exorbitant price of 2 pair of glasses
  • Rip off company
#1125097
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Paid for two pair of glasses. One pair reading and shades for other. The staff was very helpful I must say in placing the order. When I received the reading glasses the fitting employee was not so good. Seems to not know how to proper adjust them. Stilling having to go...
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#1124744
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I think I was sold the wrong size glasses for me. Got 2 pair and they are both awful. Cost was 328.00! Still I believe these were cheap frames. Going back again for a new adjustment. Wondering if there is a price back guarantee. Never been so disappointed! I keep going...
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2.0
I liked
  • Staff was nice
#1123403
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This is false advertisement of free eye exam. I informed the person making the appointment with me that all I needed was an eye screening for a driver's license. I was never once informed of the $45 charge until I got in the doctor's office. When I inform them that I...
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1.0
#1116947
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My eye exam was on line given rx I couldn't see went back saw a dr who cod he cared less asked if I could see out of my old rx I said yes so she wrote me my old rx what did I pay 89$ for ordered contacts never got a call they were in for 3 was I called weren't in I go...
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I didn't like
  • Nor will i recommend it
#1115036
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One of the worst cases of "Bait & Switch" that I have ever witnessed. They advertise 2 paid of Glasses for $69.95. Yet when the sales person got through with my wife, the Total came to over $500.00. The sales person then created a 'fake' name to put on a recommendation...
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I didn't like
  • Entiire process
  • Process of up selling
#1112624
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When there because of mail out. Big mistake !!!!! After there 3 minute Examination. They stared there sell job. They ask if I had insurgence told yes. After going over the glass she worked up the price. I paid more than $350.00 it they took the insurance and charge me...
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Anonymous
Anonymous

It's plain that English is not your primary language.It is therefore vital that you proofread your printed statements slowly and carefully.

#1111979
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