ORDERED GLASSES AND WAS TOLD WOULD BE READY IN 14 DAYS. WELL GOT THE CALL IN 13 DAYS THAT THEY WERE READY BUT THAT IS NOT TO YOU THE CUSTOMER, CALLED CORPORATE OFFICE AND SAME RUN AROUND--- THEY WERE READY IN 14 DAYS ACCORDING TO THEM BUT EXPLAINED --NEEDED TO TELL...Read more
I have insurance and came in due to the second pair of glasses and a lens change in my sunglasses. The young woman then told me if I wanted to actually see out of my lens it would be over $250. More, otherwise I could only get about the size of a quarter, no pariphial...Read more
Went into my local Stanton Optical for my first time. I already had an eye exam done elsewhere and had a prescription for contacts and glasses. I was told by the clerk in front of my wife that it was best to get the contacts with my insurance and get the glasses on a...Read more
Stanton Optical - Undependable
Terrible customer service !! Trying to get a refund right now!!!
Stanton Optical - Terrible!
We had an appointment for 1:45 and didn't get seen until 2:50. We put the glasses aside that we wanted, but apparently, someone put them back on the walls! Let's see if we get the right prescription!
Stanton Optical - Don't do it
Yesterday guy adds eveything under the sun extra to my purches glasses werent cut yet they still would not refund me it went from 89 dollers to 360 and that was with insurance there hustling for that commision they wont be around much longer i hope
Stanton Optical - Bad service
Had appointment in afternoon showed up they said they could not see me computer down wow don’t they back up computers could of called me so did not waste time not a good start going to someone who wants business
Had the same type of experience. I have vision insurance with a $25 co pay. First they wanted me to get one pair of single vision and one pair of bifocals at a cost of $233. Told them no way was that happening so then they cut it to &133. Nope not going to do it. Then...Read more
I didn't like
- Exorbitant price of 2 pair of glasses
- Rip off company
Paid for two pair of glasses. One pair reading and shades for other. The staff was very helpful I must say in placing the order. When I received the reading glasses the fitting employee was not so good. Seems to not know how to proper adjust them. Stilling having to go...Read more
I think I was sold the wrong size glasses for me. Got 2 pair and they are both awful. Cost was 328.00! Still I believe these were cheap frames. Going back again for a new adjustment. Wondering if there is a price back guarantee. Never been so disappointed! I keep going...Read more
- Staff was nice
This is false advertisement of free eye exam. I informed the person making the appointment with me that all I needed was an eye screening for a driver's license. I was never once informed of the $45 charge until I got in the doctor's office. When I inform them that I...Read more
My eye exam was on line given rx I couldn't see went back saw a dr who cod he cared less asked if I could see out of my old rx I said yes so she wrote me my old rx what did I pay 89$ for ordered contacts never got a call they were in for 3 was I called weren't in I go...Read more
One of the worst cases of "Bait & Switch" that I have ever witnessed. They advertise 2 paid of Glasses for $69.95. Yet when the sales person got through with my wife, the Total came to over $500.00. The sales person then created a 'fake' name to put on a recommendation...Read more
When there because of mail out. Big mistake !!!!! After there 3 minute Examination. They stared there sell job. They ask if I had insurgence told yes. After going over the glass she worked up the price. I paid more than $350.00 it they took the insurance and charge me...Read more
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