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I called to ask questions about their $69.95 special. First of all my first two calls were disconnected then, finally I was able to speak with a girl saying she was in Tennessee, I think not, and she was extremely rude, I hung up. I called again, this time a person...
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1.0
#1074709
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On May 29, my daughter ordered and paid for 2 pair of glasses from the Omaha, NE store. On June 10th, she still did not have her glasses so she called the customer service corporate number. They told her the glasses were shipped to the Omaha store on June 8th. The...
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I didn't like
  • I did not like them lying to me
  • Did not like staff
#1074537
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ON MARCH 16 I ORDERED A PAIR OF GLASSES FROM STANTON OPTICAL AFTER ALMOST THREE WEEKS I WENT INTO THE STORE THE GLASSES HAD BEEN THERE BUT I HAD NEVER BEEN TOLD SO.THEY WERE COMPLETLY WRONG THE BIFOCAL WAS NOT AT ALL WHAT I ORDERED.THEY OFFERED TO REORDER THEM.AFTER...
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Anonymous
Smitty

Ron, I understand your frustration. Been there. More than once.If you haven't received what you paid for, the Uniform Commercial Code generally indicates 30 days as the malfea...

1.0
I didn't like
  • Nor will i recommend it
#1070399
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Stanton Optical - Pink glasses commercial

Stanton Optical
#1075570
This commercial is hilarious! And it definitely gets your attention. I am so glad its still airing, because my fiance would laugh his head off every time it came on, and now that he's gone (car accident) it reminds me of him. Keep airing it!
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Stanton Optical - Glasses didn't work for me

Stanton Optical
#1072620
2.1
Details
Took the glasses back. They made my eyes worse. No money back. Still not good i was told they were going to have anti glare put in for my problem. Still have problems
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Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Product or Service Quality
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Value for money
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Stanton Optical - Very Poor Customer Service

Stanton Optical
#1071037
I went to your store on Harbison in Columbia SC. Because I had broke my glasses and needed to get another pair.I walked in NO ONE recognized or spoke to me, or ask if I needed assistant, after ten minutes, I walked out and will never go in that place again. I refuse to spend one penny in a place with poor customer services. After seeing your ratings on your website, I'm glad I left.
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Stanton Optical - Poor service

Stanton Optical
#1069739
1.0
Details
Purchased two pair of glasses, they had to be remade. 6 weeks after purchase no glasses. Kept telling me they had been shipped. Paid for them by check. Asked for refund was told corporate would have to issue me a check. Three weeks later, still no refund. Poorly trained employees that don't know what they are doing
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Discounts and Special Offers
I had great insurance for Optical. I went in and bought a pair of prescription glasses and a pair of prescription sunglasses. When the sunglasses came in, they were melted from the chemicals they use. They had a very high chemical smell to them. They ordered another...
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#1069947
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I have glasses that are over 10 years old (not from Stanton) that I still wear because the glasses I bought at Stanton scratched immediately using proper cleaning solution and cloths that were designed for glasses. What I'm saying is I take care of my glasses! I only...
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1.9
#1069669
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I went in for new glasses cause mine were bent. I asked if they could straighten them but they said no they couldn't because they might break them and weren't going to be responsible. They tried to charge me 600- and change for the 2 pairs, so i told them that was too...
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1.3
Palm Springs, Florida
#1069637
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Waiting for second pair of glasses at first the woman i talked to said they should be into night at 6 hear its the 26 i was surpose to havevthem on the 22 i called back again andva gentleman told me they broke the glasses and has to order new frames i got two different...
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1.3
#1066224
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I was helped by an informed young lady who made everything sound great. A company is as good as it's weakest link. When my glasses were ready for pick up, (about 10 business days turn around), my sister went in to retrieve the glasses and then ship them to me. She was...
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#1061994
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We went there to get glasses and we ordered them and mine came in three weeks later wrong frames .. so waited two more weeks and finally got them well let's just say my lenses came in scratch and damaged ask for our money back and they said we would have to pay for the...
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1.0
#1061138
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I was in your store June 10, 2017 at 1:25 my appointment was for 1:30. I was told that the Doctor was behind and that was okay. I saw everyone else with boxes. I had set there about 1 hour this young man came and ask me had I been help I said no he then sad I thought...
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#1060416
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