Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Insurance Plans Acceptance
Prescription Services
Price Affordability
Product or Service Quality
Service Scheduling
Value for money

If I could give zero stars I would. When you make an eye DOCTOR appt you expect to see you do not.

One of the ladies working there ushers you into a room where there’s a person on a TV screen who is obviously in a call center where you can hear them and everyone else getting their eyes checked. When I asked the girl “what happens if I have questions” she responded to me that well we can try and give you an answer. TRY? Not a single person in there is qualified to answer specific eye questions.

And to top it off they billed my insurance $95 and not the $59 that they have posted.

Word to the wise don’t go there unless you don’t care to see a dr. On the other hand the people on the eyeglass side are very nice and helpful.

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