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First of all, they advertise 2 pair of glasses plus free eye exam for $59.95 NOW online. So when I get to the Boca Raton Office, they charge me $69.95.

False advertising from the get-go. However, I am carless in Florida and had to pay someone to drive me there, so I figure I'll come up with the extra $10. Ah, but the exam results state my reading glasses prescription is over +2.00 so the deal does not apply. I have to pay for more expensive lenses.

I wanted one pair for reading, one for distance, so the total cost came in at just about $150. Then the eye doctor didn't return my old reading glasses that he wanted to look at and I was so bowled over by the entire Stanton rip-off that I didn't realize until I got home my glasses were still sitting at the Stanton office. I must have called at least 20 times, being constantly cut off or routed from one incompetent employee till the next, everyone insisting they couldn't locate my glasses. Only the threat of a negative Internet review finally prompted Stanton to have the eye doctor call me back and say Stanton would make me up an extra pair of reading glasses at no charge since they lost my original pair, all I would have to do is come in and pick out one of their few budget frames.

So the next day I again pay someone to drive me to Stanton in Boca, only to be asked by the office manager if I had anything IN WRITING that I was to be given a free pair. Welll, no, I didn't. The office manager said the eye doctor had no authority to make that offer. Finally, after a heated exchange (during which other customers were overheard making remarks about what a joke Stanton is), he acquiesced and told me to pick out a frame.

I did, but honestly wondered whether I would be charged when I returned to pick them up. Well, I wasn't but when I again hired someone to drive me to Stanton for the glasses, I asked for a copy of the distance and reading glasses prescriptions, which I am legally entitled to. You MUST double check everything Stanton does, because I was only given the prescription for the reading glasses, not for both reading and distance. So today when I called and requested the distance prescription.

I was asked for a FAX number. I do not have a FAX machine, I am not an office. I requested they email or mail (USPS) the prescription and was told they can not do that (really?????), that I would have to come into the office and pick it up, paying a driver for the 4th trip to Stanton. No way.

I am a disabled senior citizen, living on a fixed income. I guess I'll have to do without what I am legally entitled to.

Do not do business with Stanton unless you are a masochist. I never will again.

Reason of review: Pricing issue.

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