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I went to Stanton to get 2 pair of glasses for 59.00. At the end of it all after insurance it cost me 269.00. Just got the charges from my insurance company. I HAVE told everyone I know NOT to go to Stanton!! I was charges 150.00 for the frames, 69.00 for "sphere,...
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I liked
  • Front office staff
I didn't like
  • Nor will i recommend it
  • Customer service
#1172284
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I scratcbed my transitional lenses and took them in for replacement. The tech told me that it would be 20-30 minutes, so I waited. An hour later (after sitting there for 20 minutes, unacknowledged, as he played with his orange crush) I tapped on his window.. "Oh! They...
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#1170022
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went in for exam that took less than 5 mins better worse better worse im a first time glasses patient and my eyes are important the lens are wrong i was misinformed and the person entering the info had to keep asking for help i went and had another eye exam completed...
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#1166197
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Stanton Optical - Orange Crush Supreme

Stanton Optical
#1170064
3.3
Details
Stanton Optical Port St. Lucie,Fl
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Stanton Optical - Horrible experience

Stanton Optical
#1168327
This place is total RIP OFF. Promotion promises one thing then you get in there and the prices go up. My offer was for 109.00 ... They tried to tell me I had to pay close to 600 for glasses. Everyone rude. .never can get a straight answer. Will never be spending any of my money with that company!! Beware.
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Stanton Optical - False advertisement

Stanton Optical
#1168257
I wanted a free eye exam but they automatically charged me $45 and said it would go towards my frames which they have a deal for 2 frames for $59 and that section was only about 15 frames no one would want to buy. So I asked for only one pair of frames anyway I walked out if there with frames that cost $49 + $45 + anyway I ended up paying $175 for one pair of glasses. Rip off period
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Stanton Optical - Horrible. ZERO customer communication.

Stanton Optical
#1166844
1.6
Details
Paid over $1500 for 4 pairs of no line bifocals. Local store will NEVER answer the phone. Still waiting on my glasses after a solid week. Went into the store and they could not find my order because they claimed their systems were down. Getting the dodge from customer service and contacting their corporate office is impossible.
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Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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The eye exam and the purchasing of my glasses went well and the staff went out of their way to make sure I was happy. Fannie offered her assistance in picking just th right frames and had the glasses ready in an hour as promised. One word of caution make sure you call...
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Anonymous
Cole. M

Call??? You cant call the local store in Lubbock, Texas became they NEVER answer their phone. Tried at the least 10 times a day from Monday to Friday with no answer. Had frien...

4.3
#1164739
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I thought I would try your store for first time Dr was nice. Even though they were more money I went ahead anyway because of the warranty I was told on or around 9/17/2017 I went in for a minor fix (2 weeks old) and this extremely rude lady almost racist against white...
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nearsighted
nearsighted

I hope we are done here

nearsighted
nearsighted

I you honor your word about the two year warranty and the $75.00. I also forgot to mention I like ZENNI optical although they are a pain pending on the outcome of this I hope ...

2.3
I didn't like
  • Rip off company
  • More than 30 days i almost filed dispute with my credit card
  • Instead i wrote you and proved to me you care about customers
#1159864
Reply to reviews
I got my son the bogo deal. It ended up being 2 months, and almost $400. I went back with broken frames 9 months later,and asked to have the lenses put in different frames. After 3 weeks of runaround, they kept my $400 lenses, and gave me new ones. Claimed they had all...
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Anonymous
Anonymous

Stanton is definitely a rip-off joint I called on the phone about the two pair for $59 once they find out that I have bifocals it turned to $99 then when I walk in it turns to...

1.0
#1157494
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Stanton Optical - Worst glasses ever
The glasses I bought are the worst ever, the quality of these glasses are terrible. The first pair had to have the lens replace because they became so pitted (at a cost of $20.00) Then the ear piece broke on the other pair (at a cost of $20.00) and now the two frames I...
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2.9
I liked
  • Great staff
I didn't like
  • Rip off company
  • Poor workmanship on frames
#1151768
Reply to reviews
Only one doctor in that day. Staff busy taking about another co-worker; person taking order for my glasses, too busy answering the phone calls, walked away from the desk, returned and never said excuse me or sorry to make you wait. Staff unprofessional and rude. Would...
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Anonymous
Alex

Same thing happened to me! This is the second terrible experience I have had with them! Terrible customer service at best! Will not be doing ANY more business with them!

2.1
I liked
  • Eye doctor associated with this store
I didn't like
  • Did not like staff
#1143544
Reply to reviews
I decide to try this company after moving to a new area and never seeing them around where I lived before. When scheduling my appointment they were very friendly and helpful so I felt good about going in. When I arrived again everything went very well except- there...
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1.4
I liked
  • Back office staff
I didn't like
  • Being told one thing then another when it is delivered
  • I did not like them lying to me
  • Entiire process
#1141704
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Contact Stanton Optical

Mailing Address:
3801 S. Congress Ave
Palm Springs, Florida 33431
United States
Phone:
(877) 518-5788
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HERE IS ANOTHER DAY AND NO GLASSES AND NO CALLS FROM CUSTOMER SERVICE EITHER!!!! DON'T ORDER FROM THESE PEOPLE!!!! DON'T KEEP WORD ON WHEN GLASSES WILL BE READY TO CUSTOMER OR FOLLOW UP ON COMPLAINTS EITHER. NOW COMPUTER SAYS MY COMPLAINT HAS TO BE AT LEAST 100 WORDS...
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Anonymous
anonymous

It's not Screaming if you can't actually hear it. Duh

Anonymous
Jackie

Stop screaming with the all capital letters format.I refuse to read your complaint and I don't care what happened to you.

#1131425
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