glasses eye exam eye exam pair service store customer frames customer service
I would go to anyone else but Stanton Optical because of their commercials. I think it is terrible that children see these commercials and think they can act that way also. Never seen a commercial so violent people screaming slapping things out of people's hands. What...
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10 comments
Anonymous
#1769839

Worst experience every. Unprofessional & incompetent.

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Review
#1449330 Review #1449330 is a subjective opinion of poster.
Product
Stanton Optical Commercial
1.0
Details
0/5 STARS IS MORE LIKE IT!!! DO NOT GO TO THIS OR ANY STANTON OPTICAL. Their service in the store and customer service are TERRIBLE!!! I visited this store with my mother to get her some reading glasses as she was due for new ones. While waiting to see the doctor in...
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Review
#1747630 Review #1747630 is a subjective opinion of poster.
Pros
  • Doctor and girl in the back
Cons
  • Customer service
  • Entiire process
Reason of review
Poor customer service
Preferred solution
Full refund
Tags
  • Bad Customer Service And Delivery
  • Scam
  • Stay Away Bad Company

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Verified Reviewer

Poor Customer Service | Stanton Optical review

1.0
Details
I visited the eyelab store located 790 Skymark Drive#107 in Jacksonville, Fl, the customer service representative name Leah, was very rude and disrespectiful, I will never visit that store again, and I will never refer anyone to this store.
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Review
#1710542 Review #1710542 is a subjective opinion of poster.
Service
Stanton Optical Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Don’t shop there | Stanton Optical review

I feel the commercials are bullying. The idiot even shows potential animal abuse. They need to be stopped.
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Review
#1755597 Review #1755597 is a subjective opinion of poster.
Product
Stanton Optical Commercial
Cons
  • Awful commercials
2.5
Details
made an appointment online but then called the store for more information and spoke with someone about what I needed, eye exam and glasses, arrived for my appointment only to be told that there was no Dr. there to give me an eye exam and I could reschedule for tomorrow...
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Review
#1746866 Review #1746866 is a subjective opinion of poster.
Service
Stanton Optical Customer Care
1.0
Details
My first encounter to this business has not been favorable of this eyeglass/contacts provider in Columbia SC. I am a senior citizen and have cataracts, astigmatism and Diabetes. First day, I went to get eye exam and look at glasses. I did not like the Dr or his way of...
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2 comments
Machele
#1738195

You might wish to not only replace Stanton Optical as your place to get eye exams and glasses but also your husband---sounds like a really "sterling" guy. Most opticians and such nowadays do not make their own glasses but send the order out to a third party.

As for the limited frames available on the two-for special, this is a common come-on to lure you to them with the hope you decide to buy the more expensive frames instead of the dollar store ones on "sale." Remember, the profit margin in frames is tremendous. Most are fragile and junk to begin with.

The ones on sale are more like dollar store frames for reading glasses. Unreliable, weak and subject to breakage if stared at.

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Review
#1635039 Review #1635039 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Everything was bad here, just everything!
Loss
$444
Preferred solution
Let the company propose a solution
Tags
  • Terrible Customer Service
1.0
Details

Update by user Jan 23, 2019

Your commercials are horrible

Original review posted by user Jan 21, 2019

Your commercials are lunacy!!! Yo Dead u should be cited for animal abuse where Mr. crazy tells the dog "I am not going to ask you again" Dead
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5 comments
Anonymous
#1662512

Ugly commercials

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Review
#1453540 Review #1453540 is a subjective opinion of poster.
Product
Stanton Optical Commercial
Reason of review
poor taste commercials
Preferred solution
get another company to make more positive commercials for you

NO NO NO NO NO | Stanton Optical review from Sacramento, California

1.0
Details
THEY FAILED TO GIVE ME MY CONTACT PRESCRIPTION,. ITS ASHAME LACK OF GOOD WORK ETHIC.
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Review
#1735678 Review #1735678 is a subjective opinion of poster.
Reason of review
Order processing issue
1.0
Details
The worst experience ever. And on going. Not yet resolved. - Stanton Optical review
Im going to make this short and to the point. It all started back in 2016. At the store in Roseville Ca. As of today, I have 5 pairs of glasses from Stanton Optical that are un useable do to incorrect prescriptions that have been sent back to the lab several times....
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Review
#1647682 Review #1647682 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Stay Away Bad Company

Contact Stanton Optical Customer Service

Website:
Mailing Address:
3801 S. Congress Ave
Palm Springs, Florida 33431
United States
Phone:
(877) 518-5788
All Stanton Optical Contacts

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Good place for glasses | Stanton Optical review from Waco, Texas

Take that stupid guy with the fake dog off. I am tired of seeing him scream and pitch a hissy fit
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Review
#1755615 Review #1755615 is a subjective opinion of poster.
Product
Stanton Optical Commercial
Pros
  • Staff was nice
Cons
  • Service and products