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I have been back and forth 5-6 times; contacts received were wrong so I had to get reexamined for different contacts; when the glasses arrived they were completely wrong so another eye exam; glasses arrived on June 9th apparently they were incorrect and sat there until...
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#1060079
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Went to Stanton Optical because I am on a fixed income. The staff were friendly and the exam was sub-par. My daughter paid the bill and I came home and to my horror, the bill was $700! I told her, not to pay the bill on her credit card but she said the glasses were so...
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2.6
I didn't like
  • Exorbitant price of 2 pair of glasses
#1059496
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I went in deciding I need JUST!! a Free Eye exam and then they charged me 45 dollars for the doctors office visit and then another 20 dollars for the glasses when they didn't even ASK ME if I needed glasses and in all HONESTY they only made my vision Worse. then what...
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1.0
I didn't like
  • I did not like them lying to me
  • Did not like staff
#1059045
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Stanton Optical - Waiting

Stanton Optical
#1066396
Came to pick up my glasses after an automated call stating my glasses are ready?! Waited for over a *** hour. No one letting know what going on terrible service! Should've stayed with orbit eyecare!
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Stanton Optical - I went to get glasses and everything was fine until I went in the day they told me to go and they said they wouldn't be ready until the following Monday so my glass and that's okay so I'm going to sue

Stanton Optical
#1063843
1.0
Details
They've been making me go around in circles to get my refund my $200 I didn't make them wait for $200 for my glasses until their machine broke down so I asked for my refund and then they keep blowing me off and blowing me off they even hang up on me so all I want is my $200 I'm going to sue
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Stanton Optical - Eye Exam Review

Stanton Optical
#1059288
1.4
Details
I have always gone to Costco or a local optometrist with good results, however I decided to try Stanton, big mistake. Their so called free eye exam does not count If you have insurance and the usual 1 year frame warranty everywhere else does exist at Stanton. Professionalism does not exist there either. Stear clear of Stanton Optical.
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Stanton Optical - Scam artists

Stanton Optical
#1057812
1.0
Details
They added to my rx with out consulting me. They lied about having them ready in 15 minutes. They lied about the lenses being included in the price. It was a horrible experience. They shouldn't be in business. They are a scam.
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I've paid for the warranty for 2 sets of glasses, just to be on the safe side knowing a kid will use these. I came to replace the frame of the replacement frame,totally different style from the original, they gave me a week and a half ago, stating that they will pop...
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#1057987
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Had purchased regular glasses and sunglasses, the regular arrived in time but the sunglasses did not since the initial purchase in April 25th, I would call periodically once a week to the store asking if my sunglasses had been made and delivered but I would get the run...
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3.2
I liked
  • I like this particular pair glasses
I didn't like
  • Service
  • Customer service accuracy
#1057936
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Eyeglasses, two pairs, we're not made to my satisfaction and they would not give me back my money and I had to choose another pair. Finally, Assistant manager picked out a frame for me and would never tell me what section he had got them from so I believe he got a very...
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1.5
#1055253
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Tried this place for glasses and let me tell the old saying if it sounds to good to be true...It is!!! They are horrible!! They don't stand behind there word.false advertisement.and they can't get your glasses prescription right horrible.might as well throw your money...
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1.0
#1051975
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Went with my son and I prescription. We have a very good vision plan. It was but one get one, so the clerk said it applied to where we both could get the deal. Supposedly the lazy insurance clerk checked out benefits. Came back and said our plan on covered $70 I knew...
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1.0
#1050898
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On 5/10, I went to the new Stanton Optical in Merced, Ca. I waited over an hour before I was seen, then I was told they didn't have the paperwork for my vision insurance, so I had to give them figures from over the phone because nobody knew could pull up the insurance...
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1.8
I didn't like
  • I did not like them lying to me
  • Nor will i recommend it
#1048180
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When i first went in everyone was friendly, first thing in the morning, once yoy pay, all bets are off. The guy that told me both my glasses were ready, had no idea who i was when i came in, everyone was stressed. Finally got my glasses. I was then blamed for not...
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Anonymous
Anonymous

I specifically went to get sun glasses and talked into 2 for 1 price. Sounded good until things added on. Promised 24 hours. Not ready. Told they would mail. Seven days later ...

#1047547
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