Product: Stanton Optical Buy One Get One Free Deal Clear all filters (0 of 15 reviews match)
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Stanton Optical - Misleading rip off

Buy one get one plus free eye exam is a lie. Eye exam cost $45. I picked out 2 pairs of frames at $29 each..I was charged $268. Never again.
1.9
Details
Additional Fees
Additional Services
Customer service
Delivery Service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
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Value for money
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Stanton Optical Buy One Get One Free Deal
#1245794
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I decide to try this company after moving to a new area and never seeing them around where I lived before.When scheduling my appointment they were very friendly and helpful so I felt good about going in. When I arrived again everything went very well except- there free...
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1.0
Product
Stanton Optical Buy One Get One Free Deal
I liked
  • Back office staff
I didn't like
  • Nor will i recommend it
  • I did not like them lying to me
  • Being told one thing then another when it is delivered
#1141704
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NEVER, NEVER, NEVER go there! Stanton Optical is basically a scam type operation. They have lied repeatively to me plus their"records" somehow seem to disappear that would show the attempts I have made in trying to rectify their incompetence. To this day, I still do...
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1.3
Product
Stanton Optical Buy One Get One Free Deal
I didn't like
  • Too many to name
  • Customer service
  • Service
#1094391
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Stanton Optical - Horrible

I have been waiting two weeks for my glasses. I called five times today and nobody can help me. I was even hung up on when I said I didn't want a record I g again but wanted a live person to assist me. I will never use these guys again. I will be telling my family and friends about this horrible service.
1.7
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Value for money
Product
Stanton Optical Buy One Get One Free Deal
#1086873
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I went in for new glasses cause mine were bent.I asked if they could straighten them but they said no they couldn't because they might break them and weren't going to be responsible. They tried to charge me 600- and change for the 2 pairs, so i told them that was too...
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1.1
Palm Springs, Florida
Product
Stanton Optical Buy One Get One Free Deal
#1069637
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Stanton Optical - Rep was using a cheat sheet when I was acting order.

Glasses never did work for me! Told me take time to adjust! Finally after 2 years I went to different company who got it right the first time...... Need I say more?
1.0
Details
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Stanton Optical Buy One Get One Free Deal
#1055667
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Stanton Optical - Deceptive Advertising and Sales Practice s

My wife was ripped off and charged $450 for an eye exam, contact lenses and one pair of eyeglasses. She was told the exam was free and she received a discount for being referred by me. No buy one get one, just a lot of moving the numbers around on the itemizes receipt that I had to call ask for and received eight hours later. What a rip off! I will NEVER return or refer.
Product
Stanton Optical Buy One Get One Free Deal
#1043542
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Two pairs for the price of one with free eye exam for $69, including progressives.I confirmed it with sales before I bit. They charged me $129 for cheap frames, then $84 PER LENSE for a total of $256 even after they backed out the "free" $45 eye exam they supposedly...
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Anonymous
Anonymous

Your eyes are probably not the same prescription after 15 years... they constantly change most places won't allow you to get glasses or Contacts 15 years later. It can be detr...

rollo2016
rollo2016

Once you saw what they were going to charge you, why continue with the transaction? Just walk away.

1.3
Product
Stanton Optical Buy One Get One Free Deal
I didn't like
  • Being hustled
#1031560
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My husband and i fell for thr FREE eye exam and 2 for one glasses for 69....haha we ended up paying 948.Had to return the glasses they were the wrong color....we keep getting calls that iur glasses are ready i have gone 2 times and they cannot find either one of...
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1.0
Product
Stanton Optical Buy One Get One Free Deal
I liked
  • Interaction sales staff
  • Front office staff
I didn't like
  • Service
  • I did not like them lying to me
  • False advertising
#1018374
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No one directed me to any special area for glasses that were buy one get one free for $69.99. Once I selected my frames and had them ready for the tech to purchase, I was charged over $300 and that was with the credit for the eye exam. NO $69.99 exam and two pair of...
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Anonymous
Anonymous

Why didn't you ASK what was included in that special? Clearly it's a way to get customers in the door. If you've been wearing glasses for years, you know good quality glasses ...

Product
Stanton Optical Buy One Get One Free Deal
#997634
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