Anderson, Indiana
0 comments
Not resolved

Had an "appointment at 2:45 was greeted and told where to go, had my pretest done and was told the doctor is running behind to go ahead and look at frames, after looking for twenty minutes went back and waited another fifteen waiting for them to call me.NOTHING !

Twenty minutes went by and I decided to go finish looking at frames and to figure out sales which were confusing and misleading. A worker decided to put some of my info in the computer to speed things along since it was getting late(they close at five) anyways I didn't see the doctor until 4:30.when I got done I was tod anyone at a desk could help me but there weren't any. So I just waited finally the lady that helped me before to came back and told me my total was 397.00! I said why?

she literally put every upgrade to my lenses with out asking me. Then took off two of the upgrades and gave me a price I thought was too high as well,and she said I had to have them I told to just take them all off I want everything as cheap as possible, and then told me my lenses were 68 a piece but when I called I was told 34.50. Smh and to top things off I was told that I would have my glasses tonight.(I don't) I went in there letting them know I needed glasses tonight and I was told it wouldn't be a problem, but because they were closing they couldn't honor the one hour service. So now I have to drive back tomorrow.

I finally got a temp pair of contacts to get me through the day tomorrow with out being fitted for them smdh. Anyways now have to drive back which is like 40 minute drive even though the offer speedy one hour service or better yet 2 for 69 (6 choices) of frames for women and you can get those in 15 minutes lol yea right! I was there two and a half hours!

Very disappointed.

Review #884201 is a subjective opinion of a user.

1.4
Staff
Reliability
Customer service
Price Affordability
Website
Diversity of Products or Services
Value for money
Discounts and Special Offers
Product or Service Quality
Insurance Plans Acceptance
PRODUCT OR SERVICE Stanton Optical Eyeframes
Reason of Review / Monetary Loss Pricing issue / Not specified
Preferred solution Not specified

Had an Experience with Stanton Optical?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

Hearing Aids - Widex And Oticon Review Hearing Aids "Eight-nine years ago purchased an Oticon for my right ear from an Audiologist in Santa Barbara on Castillo. Very pleased with this hearing aid. A year later based on a..." Read more Starkey Hearing Technologies Series S Hearing Aids Review Starkey Hearing Technologies "My sister and I have very severe hearing loss, we used your hearing aids for many many years, almost a year ago we got your newest supposingly your best digital..." Read more Shopko Optical - Paid for glasses and they never shipped them to me. Worst place to go for service and eye care products Shopko Optical "From: Me Sent: Thursday, June 16, 2016 4:42 PM To: service.eyecare@shopko.com Subject: Customer complaint On 5/21/16 I came in for my eye exam. Store 0099 in Onalaska WI. I had picked out..." Read more Eyebuydirect - Poorly made Eyebuydirect "I have been a faithful customer of EyeBuyDirect for a number of years and have introduced its service to several people in Portugal. However, I must share my disappointment linked..." Read more Splat Hair Color - My only wonder Splat Hair Color "I haven't had a issue with splat just curious as to why when I bleach my hair it turns purple lol. But for those having issues maybe this will help...." Read more Getblastednow - Dave Rupley "sold" me some Jeep stuff and never delivered Getblastednow "Dave, to his credit, is a very convincing *** man. He sold me a set of Rubicon tires and rims that he had advertised on Craigslist for $500.00. After a..." Read more Comcast - Horrible installation Comcast "I have a rental and the new tenants brought Comcast in. My issue is with the installation. I have no idea about the Comcast service. After the initial install (see..." Read more Threads King - THESE BASTARDS CLAIM A 100% SATISFACTION GUARANTEE...BULL. Threads King "This company is THE WORST....run, don't walk from their website. I ordered a bra, they sent me a size A; I'm a D. It took an EXTREMELY LONG time- about..." Read more