Stay AWAY!!! | Stanton Optical in Tulsa, Oklahoma

1.0
Details
I have spent months trying to get my glasses. They gave me scratched new glasses and won't get me new lens that I paid for. They don't deny they owe me. They just don't deliver them.
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Review
#1713441 Review #1713441 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Cons
  • Rip off company
  • Service
  • Service and products
Reason of review
Problem with delivery
Loss
$250
Preferred solution
Full refund
Tags
  • Customer Service And Delivery
  • Incorrectly Made Product
1.0
Details
The worst experience ever. And on going. Not yet resolved. - Stanton Optical
Im going to make this short and to the point. It all started back in 2016. At the store in Roseville Ca. As of today, I have 5 pairs of glasses from Stanton Optical that are un useable do to incorrect prescriptions that have been sent back to the lab several times....
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Review
#1647682 Review #1647682 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Tags
  • Stay Away Bad Company
1.0
Details
My first encounter to this business has not been favorable of this eyeglass/contacts provider in Columbia SC. I am a senior citizen and have cataracts, astigmatism and Diabetes. First day, I went to get eye exam and look at glasses. I did not like the Dr or his way of...
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2 comments
Machele
#1738195

You might wish to not only replace Stanton Optical as your place to get eye exams and glasses but also your husband---sounds like a really "sterling" guy. Most opticians and such nowadays do not make their own glasses but send the order out to a third party.

As for the limited frames available on the two-for special, this is a common come-on to lure you to them with the hope you decide to buy the more expensive frames instead of the dollar store ones on "sale." Remember, the profit margin in frames is tremendous. Most are fragile and junk to begin with.

The ones on sale are more like dollar store frames for reading glasses. Unreliable, weak and subject to breakage if stared at.

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Review
#1635039 Review #1635039 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Everything was bad here, just everything!
Loss
$444
Preferred solution
Let the company propose a solution
Tags
  • Terrible Customer Service

Kept on giving me wrong percripion | Stanton Optical

1.0
Details
Waiting finally got glasses, they were wrong , they over charged me, remade again they wrong again, they won’t give me refund, said they don’t do that
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Review
#1558473 Review #1558473 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Pricing issue
Loss
$326
Preferred solution
Full refund
1.1
Details
I am a first time eyeglass/contact wearer. It took them 3 times to get the contact order correct and 2 months. I decided not to get the contacts, i asked for a refund. I only received $44 back from paying $701!. They charged me $657 for a pair of reader glasses and an...
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Review
#1534384 Review #1534384 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Pros
  • Were hepful
  • When i first went in and they were eager to take my money
Cons
  • Every time after the first time that i had to deal with them
Reason of review
Poor customer service
Loss
$500
Preferred solution
Full refund
Tags
  • Consumer Fraud
  • Customer Service And Delivery
  • Terrible Customer Service

Incompetence managment team | Stanton Optical in Lake Worth, Florida

I went in over a month ago to get a pair of what I thought were my progressive glasses once they came in realized they were regular lenses plus finding out my last visit was 3 years ago and they neglected to mention that I should get another eye test. Now they sent back those incorrect glasses and ordered me a new pair of progressive glasses which has now been over 3 weeks that I am waiting for these. Come to find out more that my initial visit was with the manager who obviously did not do her job right (NO EYE TEST/WRONG GLASSES ORDERED) and still I have yet to receive a call back on the correct glasses. I AM OVER IT AND WANT A REFUND!!
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Review
#1530155 Review #1530155 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Order processing issue
Loss
$250
Preferred solution
Full refund
1.4
Details
I went into Stanton (only because the location was convenient) on 2/23/19. I needed two pair of glasses so I wanted to take advantage of their 2 pairs for $59. I did not need not need an eye exam and my insurance paid for one pair. I walked out paying $124 for a single...
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Review
#1519667 Review #1519667 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Cons
  • Long waits
  • Always too busy
  • Bad product
Reason of review
Bad quality
Loss
$633
Preferred solution
Take 1 pair of glasses back and refund my insurance so I can get a new pair somewhere else
Scheduled an eye exam for last friday 3 15 2019. The man who scheduled my appointment first did not mention that the hour of my appointment I would have to drive back to Lubbock from an hour away. Secondly the man told me 59.99 no hidden fees no taxes. Get eye exam...
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Review
#1497152 Review #1497152 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Pricing issue
On February 13, 2019 I paid $59 for an "eye exam" at Stanton Optical in Tulsa, Oklahoma. After they took my money I was "examined" by someone on a screen. The lense prescription given to me was ridiculously wrong. A Angry fter the lense and frames seller associated...
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Review
#1473143 Review #1473143 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Cons
  • Wrong prescription
  • Refund denied for bad useless service and products
  • Fraud eye examination
Reason of review
Bad quality
Loss
$196
Preferred solution
Full refund
Tags
  • Consumer Fraud
  • Incorrectly Made Product

Stanton Optical Reviews

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Stanton Optical reviews

THE ONE THAT TAKE THE INSURANCE INFORMATION | Stanton Optical in Greenville, South Carolina

1.9
Details
SHE WAS SO UNPROFESSIONAL. THE PRICES WENT FROM 69.00 TO 175.00. I WENT WITH IT FOR A WILD AND I SAID TO THE LADY, I WASN'T PLANNING ON SPENDING THAT KIND OF MONEY WITH DOUBLE COVERAGE INSURANCE. SHE SAID I CAN ONLY TAKE ONE INSURANCE. THEN SHE EXPLAIN AND I PROCEEDED WITH MY PURCHASE. WITH THAT BEING SAID I WILL NEVER GO TO STANTON OPTICAL AGAIN.
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Review
#1470513 Review #1470513 is a subjective opinion of poster.
Product
Stanton Optical Eyeglasses
Reason of review
Poor customer service
Preferred solution
Price reduction